1
Introduction
Rajbaji is one of Bangladesh's most trusted online betting and gaming platforms. We believe that mutual trust is the foundation of a great gaming experience, and at the heart of that trust is the protection of your personal information. This Privacy Policy explains how Rajbaji collects your personal data, how it is used, who it may be shared with, and what rights you have over your information.
This policy applies to Rajbaji's website, mobile app, Live Casino, Sports Betting, slots games, and all other services. Please read this Privacy Policy carefully before using our platform. Continued use of the platform constitutes your acceptance of this policy.
Rajbaji consistently adheres to international data protection standards and places the highest importance on user privacy. Our security team continuously monitors our systems and safeguards your data against any potential threats.
Important: This Privacy Policy may be updated at any time. The date of the latest revision will always be shown at the top of this page.
2
What Information We Collect
Rajbaji collects your information in several ways. The table below provides a detailed breakdown of the categories of data collected and their purposes:
| Data Type |
Example |
When It Is Collected |
| Identifying Information |
Name, date of birth, gender |
At the time of registration |
| Contact Information |
Mobile number, email address |
At the time of registration and account updates |
| Financial Information |
Mobile Pay/Nagad number, transaction history |
During deposits and withdrawals |
| Identity Verification (KYC) |
National ID card, passport copy |
During the verification process |
| Technical Information |
IP address, device type, browser |
While using the platform |
| Gaming Information |
Betting history, preferred games, wins/losses |
During gameplay |
We also collect information about your browsing behavior through cookies, log files, and tracking technologies, which helps us improve the quality of our services.
Transparency: Rajbaji never collects unnecessary data without your consent. We only gather information that is genuinely needed to provide our services.
3
How Your Information Is Used
Rajbaji uses the data it collects for specific, legitimate purposes. All purposes are clearly outlined below:
- For creating, verifying, and managing your account.
- To process deposits, withdrawals, and other financial transactions.
- To complete KYC (Know Your Customer) verification.
- To keep you informed about Betting Tips, bonus offers, and relevant promotions.
- To ensure platform security and prevent fraudulent activity.
- To provide customer support and technical assistance.
- For analytics and research to improve the quality of our services.
- To enforce responsible gaming policies and support players experiencing gambling-related issues.
- To meet legal obligations and satisfy regulatory requirements.
- Rajbaji's Terms & Conditions To enforce.
Your information will never be used beyond the purposes stated above. If we ever need to use your data for a new purpose, we will notify you in advance and obtain fresh consent where required.
4
Data Sharing Policy
Rajbaji never sells your personal data to third parties. However, there are certain situations where sharing information may be necessary:
- Payment Providers: Only the information necessary to process transactions is shared with payment providers such as Mobile Pay, Nagad, and Rocket.
- Technology Partners: Technology providers that operate our services may have limited access to certain data, but are not permitted to use it for their own purposes.
- Legal Authorities: In response to a court order or legal obligation, relevant information may be provided to the appropriate authorities.
- Anti-Money Laundering: Data may be disclosed to regulatory authorities to comply with AML (Anti-Money Laundering) guidelines.
- Business Transfer: In the event of a merger or acquisition, your data may be transferred to the new owner, but this Privacy Policy will remain in effect.
Assurance: Before sharing data with any third party, Rajbaji ensures they adhere to the same standard of data protection.
5
Cookie Policy
The Rajbaji website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Performance Cookies: Helps monitor site speed and performance.
- Preference Cookies: Remembers your language, theme, and other preferences.
- Analytics Cookies: Used to analyze user behavior and improve our services.
- Marketing Cookies: Used to show you relevant ads and offers. You can opt out of these at any time.
You can manage cookies at any time through your browser settings. Please be aware that disabling certain cookies may limit some features of the platform.
6
Data Retention Period
Rajbaji retains your data for as long as necessary. Generally:
- All data is retained for as long as your account remains active.
- Even after account closure, certain data may be retained for legal purposes for up to 5 years.
- Transaction data is retained in accordance with financial regulatory guidelines.
- Once you opt out of marketing communications, that data is promptly deleted.
- KYC data is transferred to a secure archive after verification.
Please Note: Once data is no longer needed beyond legal obligations, Rajbaji securely deletes it.
7
Your Rights
As a Rajbaji member, you have several important rights regarding your personal data:
- Right to Know: You have the right to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: You have the right to restrict the processing of your data under certain circumstances.
- Right to Portability: You can receive your data in a standard, portable format.
- Right to Object: You may object to your data being used for marketing purposes.
- Right to Withdraw Consent: You may withdraw any previously given consent at any time.
To exercise any of these rights, please support@rajbaji.betSend us an email. We will respond to your request within 30 business days.
8
Privacy of Minors
Rajbaji is strictly prohibited for anyone under 18. We never knowingly collect data from minors.
- Age is verified at the time of registration.
- If we become aware that data from a minor has been collected, it will be deleted immediately.
- If parents have any concerns, they can contact our support team directly.
- Rajbaji is fully committed to responsible gaming.
To Parents & Guardians: If you believe your child is using Rajbaji, please support@rajbaji.betto get in touch with us.
9
Third-Party Links & Services
Rajbaji uses certain third-party services on its platform (such as payment gateways). These services have their own privacy policies.
- Please read the privacy policy of any third-party service before accessing it.
- Rajbaji is not directly responsible for the data protection practices of third parties.
- Payment details go directly into the payment provider's encrypted system.
- We only work with verified and trusted third-party partners.
10
Policy Updates
Rajbaji may update this Privacy Policy at any time. In the event of changes:
- You will receive a notification to your registered email before any significant changes take effect.
- The date of the latest update will be clearly stated at the top of this page.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Consent may be sought for significant changes.
Advice: Visit this page regularly to stay up to date with the latest version of our Privacy Policy.
11
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
- Email: support@rajbaji.bet
- Support: Via 24/7 live chat on the platform
- Response Time: Typically within 24–48 hours
We take all your concerns seriously and are committed to resolving them promptly.